Vessel calls → billing
Native Maritime ERP inside Oracle NetSuite
Harbour Mastery
From berth to balance sheet,
in real time.
Seaport, multimodal and marina operations share one enterprise-wide data model with your financials. No interfaces. No reconciliation lag.
- ~100
- Maritime operations worldwide
- 75
- Days to go live · Port of Galveston
- 1
- System · berth to General Ledger
Illustrative postings · sample charges, not live customer data
WharfageBerth 4B$16,380.00→ GL 4120DockageM/V Atlantic Voyager$18,640.00→ GL 4100Wet slipDock C · 42 ft LOA$1,260.00→ GL 4310Gate feeLane 3 · TEU$145.00→ GL 4205Shore powerBerth 4B · 8,850 kWh$4,880.00→ GL 4180DemurrageYard 7 · 3 days$2,400.00→ GL 4140Line handlingMake fast + let go$2,950.00→ GL 4150Cruise passengerTerminal 25 · 3,104 pax$37,248.00→ GL 4410
Harbour Mastery selected customers
Port Tampa Bay | Florida
27°56′N 82°27′W
Port of Galveston | Texas
29°18′N 94°48′W
Port of Lake Charles | Louisiana
30°13′N 93°13′W
Port Canaveral | Florida
28°24′N 80°35′W
Puerto Bahía | Colombia
10°24′N 75°30′W
TradePoint Atlantic | Maryland
39°13′N 76°29′W
Port of Coos Bay | Oregon
43°22′N 124°13′W
Gulf Marine Contractors | Texas
30°07′N 95°26′W
Alabama Port Authority | Port of Mobile
30°43′N 88°03′W
Application suites
Three suites. One ledger.
Choose the applications that fit your operation, from vessel and cargo logistics to property, storage and freight forwarding.
Vessel calls → billing
Cargo movements → financials
Slip occupancy → revenueHow it works
How an operational event becomes a financial record.
- 01
Vessel berths
Arrival, berth and bollards logged at the dock.
- 02
Tariffs applied
Wharfage, dockage and line handling calculated automatically.
- 03
Invoice issued
The agent is billed with no re-keying.
- 04
Posted to the GL
Revenue lands in NetSuite in real time.
The CFO's dilemma
Multiple systems mean multiple versions of the truth.
Before · disconnected
Spreadsheets
Terminal system
Billing tool
Accounting
Manual exports, re-keying, month-end reconciliation
After · Harbour Mastery
Operations
Vessels · Cargo · Assets
Commercial
Customers · Billing · Contracts
Finance
GL · Purchasing · HR
One data model - enterprise wide
One set of numbers, in real time. One version of truth.
Ops-to-GL latency
Harbour MasteryReal time, on posting
Disconnected systemsDays to weeks (batch exports)
Revenue leakage
Harbour MasteryEvery event priced & invoiced
Disconnected systemsMissed tariffs, unbilled services
Month-end close
Harbour MasteryClose from a single ledger
Disconnected systemsSpreadsheet reconciliation
Integrations to maintain
Harbour MasteryNone — native NetSuite
Disconnected systemsMultiple brittle interfaces
Audit trail
Harbour MasteryOne unified audit trail in NetSuite
Disconnected systemsFragmented across systems
Upgrades
Harbour MasteryMoves with NetSuite releases
Disconnected systemsVendor-by-vendor, breaking changes
Reporting
Harbour MasteryOne set of numbers, drill-down to the vessel
Disconnected systemsOps & finance numbers disagree
Financial ROI & tariff calculator
Quantify what disconnection is costing you.
Illustrative scenario — not a savings forecastStarting figures and recovery rates are sample assumptions based on reported client experience.
Assumptions: 70% billing-effort reduction, 80% leakage recovery and 1,900 hours per FTE. Close timing is a hypothetical estimate, not a measured customer outcome. These estimates exclude implementation and subscription costs.
Billing hours saved / yr
3,780
≈ 2.0 FTE redeployed
Revenue captured / yr
$1,200,000
Illustrative month-end close
7 days
Port Tampa Bay
“Growing 5–10% per year — without adding employees.”
Getting much more done with greater accuracy, ROI and customer satisfaction using NetSuite and Harbour Mastery's i-Seaports Management.
Client outcomes
Port of Galveston. Results that matter.
Read the case study30% → 80%
tariff coverage after moving to one system
“Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services.”
20 years
planning horizon on NetSuite + i-Seaports
“Both the scalability and extensibility through NetSuite and i-Seaports modules enforce our expectation of meeting the objectives planned for the next 20 years.”
A durable platform
A platform that grows with your operation.
Supporting maritime organizations across North America, Latin America and the Caribbean.
Maritime depth
Purpose-built workflows for complex port tariffs, vessel calls, trade contracts and property management.
Long-term continuity
Keep operational workflows aligned as NetSuite evolves, without managing a separate accounting interface.
Room to expand
Start with one suite and add applications as your operation grows.
Industry connections
SuiteCloud partner and an AAPA Information Technology Committee member.
Investors and strategic partners: request a company briefing.
Trust & security
Enterprise controls, inherited by design.
Built for NetSuite certified
Certified through Oracle NetSuite's Built for NetSuite program.
SuiteCloud Developer Network member
A member of Oracle NetSuite's SuiteCloud Developer Network.
AAPA member
A member of the American Association of Port Authorities.
24/7 Agent Services Portal
Around-the-clock vessel-agent self-service for calls, quotes and invoices.