Required Documentation:
- Manifests
- Bill of ladings
- Cargo details
Vessel & Cargo Logistics for NetSuite
Automates interdependence and interoperability processes for finance and operations
Vessel and Cargo Logistics for NetSuite is tailored for harbor operations, offering a user-friendly online platform to manage vessel calls and cargo logistics. The portal streamlines the handling of reservation and service requests while providing comprehensive financial services to port clients. You can also receive reservation and service requests through Harbour Mastery Agent Services for NetSuite, rotation schedule imports, or manual entry from email, fax, or telephone.
Key benefits
Maximize efficiency and customer satisfaction.
- 01
Easily view customer requests in real-time, ensuring timely and accurate responses.
- 02
Streamline operations with 24/7 self-service access for customers, enhancing convenience and satisfaction.
- 03
Minimize manual data entry and reduce potential errors, improving overall accuracy and efficiency.
- 04
Provide customers with instant submission confirmations and ongoing updates as changes occur, ensuring clear communication and transparency.
- 05
Boost staff efficiency by freeing up time for higher-value tasks, enabling a more strategic focus.
Features
Streamline your operations with these features.
Full-Service Financial Management:
- Making payments
- Printing statements
- Viewing transaction history
Service and Activity Records:
- Provides access to the complete history of all previous services and activities for each customer
Interactive Map and Calendar:
- Allows customers to request available piers directly from the map or calendar grid
Standard Port Services:
- Berthing requests (ETA and ETD plans)
- Pilotage and towage
- Stevedoring (load and unload plans)
- Bunkering and water
- Lay berth requests
- Immobilization requests for repair
Streamlined Processes:
- Simplifies the process of requesting repeat services, enhancing customer convenience and efficiency
Space Availability Across Time:
- Google Earth port map and locations calendar grid
- Displays all available and occupied piers within a specified time frame
Essential Compliance Forms:
- Customs documentation
- Immigration documentation
- Vessel security officer reports
- Cargo security officer reports
Native to NetSuite
Vessel & Cargo Logistics for NetSuite is built inside Oracle NetSuite, so all activity is handled in real time with 360° visibility. Using this application feels like “you have never left NetSuite.”
“Having one single point of data entry for managing our vessel calls and cargo services that flow through to the financial processing saves us time and expense that can be applied to marketing our services.”